Contact Us
Do you have questions or complaints regarding problems with the GoPay application service? You can follow the steps below to find out how to access and use the Help Page on the GoPay application!
IMPORTANT: GoPay WhatsApp is Only for Promos, Not Customer Service
GoPay has an official WhatsApp account, but it is only used for promotional purposes and marketing information. This account does not handle customer complaints or questions. If you experience problems or need help with GoPay services, please contact us via the Help Page in your GoPay application! or via the contact below:
- Email: customerservice@gopay.co.id
- Call Center: 1500729
You can also get more information about GoPay from the official GoPay social media accounts below!
- Twitter: @gopayindonesia
- Facebook: @gopayindonesia
- Instagram: @gopayindonesia
Beware of fraud in the name of GoPay via WhatsApp. Always make sure you receive messages from a verified GoPay account (blue tick) and do not share personal data with anyone.
Head Office
Pasaraya Blok M Gedung B Lt. 6
Jalan Iskandarsyah II No.7, RW. 2, Melawai, Kebayoran Baru, RT.3/RW.1, Melawai, Kby. Baru
Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12160